Travel advice for policyholders visiting countries in the path of Hurricane Irma from 6th September 2017.

Due to the latest events, Millstream Underwriting would like to advise its customers as
follows:


- Speak to your carrier for updated travel information before travelling to the airport
or point of international departure. If you are in the area please follow the advice of
the local authority.


- If you have been forced to cut-short your trip as a result of this event, then please
speak with your tour-operator/travel provider in the first instance regarding any
payment that you may be entitled to as a result of curtailing your holiday. If you have
any pre-booked travel, accommodation or unused excursions that cannot be
refunded by the tour operator or travel provider, then please submit a claim as
outlined in your policy wording.


- If you have not yet travelled and cannot as a result of this incident, for example, if
your Operator/carrier has cancelled the flight or if the FCO subsequently advises
against all travel, please contact your tour operator or travel provider for a full
refund. If your travel company cannot refund you your money, you may be able to
ask them to rearrange your holiday destination or date.


- If you choose to cancel your trip of your own accord, your policy will not cover you
for any cancellation costs that you may incur.

If you have any questions about what is or isn’t covered under your Millstream Underwriting
policy then please feel free to call us on 0330 660 0597